These Terms and Conditions apply to your browsing and use of this website and to your ordering of goods or services through this website. Please read the following carefully before using this website or any part thereof. By using this website or any part thereof, you agree that you have read these Terms and Conditions and that you accept and agree to be bound by them.

General Terms

This website strives to provide the most up-to-date product information, pricing, and inventory availability. We reserve the right to change product prices without prior notice. If any product is unavailable due to out-of-stock conditions, we reserve the right to refuse the order or offer an alternative product of the same type and price. If we are unable to provide any product or service you requested, we will notify you by phone or email.

Shopping Terms

All product values ​​are in Hong Kong dollars and are current at the time of order. Once an order is placed, payment must be made immediately by credit card, bank transfer, or/and Faster Payment System (FPS). This website assumes no responsibility for any failures in the credit card processing channels used by banks or third-party merchants. This website provides services based on the information provided by customers. We are not responsible for any order interruptions caused by incorrect information provided by customers or due to any factors beyond our control. We reserve title to the goods until they are delivered to customers. However, we are not responsible for any losses incurred due to additional requests from customers. Customers will receive a purchase receipt for record keeping upon delivery.

force majeure

If the website fails to accurately provide the services you require due to natural disasters, fire, flood, accidents, riots, war, government policies, strikes or any circumstances beyond the control of the website, the website will not assume any liability to the user or any third party.

copyright

The information on this website may be protected by intellectual property laws and rights (including, but not limited to, laws protecting copyright). The trademarks, designs, materials, text, graphics, images, sounds, videos, and other intellectual property on this website are the property of Cloud Garden or have been duly authorized by the copyright owner. All rights reserved. Unauthorized use is strictly prohibited. If users upload, download, copy, transmit, publish, post, store, or otherwise publicly display, perform, distribute, or use the materials for any other commercial purpose without the consent of this website, they may infringe the aforementioned laws and rights.

Privacy Policy

This website respects and is committed to protecting customer privacy under Hong Kong law. Access is restricted to authorized personnel. The information collected by this website will be retained for a reasonable period of time and used to assist us in market research and to provide more products and services. Customers' personal information may be used for our marketing, promotional purposes, and to build positive customer relationships. If you do not wish to receive such information, please contact us first.   

This website reserves the right to modify these terms and conditions.

In case of any disputes, this website reserves the right of final decision.